Sydney-based window and door repair specialists with free inspections for Inner West.
It is my great pleasure to write this review of the excellent sliding window rollers replacement by the technician Ninous and his helper Lawrence performed on Friday 13 June 2025. The two gentlemen arrived perfectly on time. They protected my recently steam cleaned carpet with drop sheets and safely removed window panels after which efficiently and professionally removed and replaced the rollers. During the whole operation they showed remarkable customer skills and courtesy. Ninous provided practical information about the replacement procedure and how to maintain newly installed rollers. I followed his advice and bought silicone lubricant to periodically spray the window track. I am extremely pleased with Ninous service and highly recommend him to anyone in need of window maintenance. Bob 40 Victoria St, Potts Point NSW
Customer beware the $160 inspection fee is in addition to any work they carry out. The fee is not absorbed into the first 30mins like other companies. They did a good job of replacing 2 rollers on a sliding door in 30 minutes but charging me $160 inspection fee and $240 for the work was a bit excessive. $440 for 30mins work and replacement rollers.
Ninous was very prompt and efficient, got through the job with his assistant without complaint completing the job well within the forecast time period. We are very pleased and would definitely recommend Lock & Roll to anyone interested in getting their glass doors repaired.
Sean from Lock & Roll Mosman Franchise was absolutely amazing. He quoted the job, turned up on time, cleaned up after himself, was super friendly and informative with work completed and final price was the same as the quote. Would absolutely recommend and use Sean again.
I had Lock and Roll replace seals on awning windows and latches on a stacking door unit. Adam and his colleague were very professional and did the job with a minimum of fuss, fixing what other operators said was impossible to do. They provided outstanding service and I would not hesitate to recommend them.
