Shout out to Troy and the team. We purchased a Spa from Just Spa’s Nerellan. Fred’s was super friendly, kind and informative during our visit. He shared the requirements, supported on information and helped us with choosing a spa that suited our requirements. Once we had decided Troy supported on getting the delivery date that suited us and the team helped getting it into place and supported in setting the spa up. They have been great with after sales questions and support. We are super happy with our Spa. We can definitely recommend the team at Just Spas Nerellan!
I recently purchased a spa from Just Spas Narellan, and I couldn’t be happier with the entire experience. From the moment I walked into the showroom, the customer service was outstanding. Fred Kalache was knowledgeable, friendly, and made the whole sales process easy and stress-free. Everything promised, including the delivery timeframe, was met exactly as expected. A special thank you to Troy Magro, the owner, who personally handled the installation. Troy was professional, efficient, and took the time to ensure everything was set up perfectly. I’m absolutely thrilled with my new spa and the exceptional service I received from start to finish. I highly recommend Just Spas Narellan to anyone looking for a quality spa and a company that genuinely cares about its customers. Thank you, Fred and Troy, for making the whole experience such a positive one!
We had a fantastic experience at Just Spas Narellan! We purchased an ice bath, and Fred was absolutely outstanding. He was friendly, knowledgeable, and took the time to answer all our questions, making sure we chose the right product for our needs. There was no pressure—just honest advice and excellent customer service. We couldn’t be happier with our purchase and highly recommend Fred and Troy at Just Spas Narellan. Thank you for making the whole experience so easy!
,Just a shout out to complement Fred & Troy from the Just Spas team at Narellan for a very smooth process in our recent purchase of a Cyclone Tornado Spa.. The whole process from POS ( Fred was great at our initial store visit and follow up through to the delivery) then the installation/ handover ( Troy and his team) was handled both professionally and easily, with open and transparent communication with our electrician etc, regarding any compliance issues/ requirements etc .. Despite the onset of a cooler climate since install, we have enjoyed plenty of “Spa Time” with friends and family and have added the Spa as a real usable feature in our back yard, as the photos show.. Can’t recommend the team highly enough, Thanks Again Ray & Deb
From the moment we walked in the showroom door until handover, the experience was first class. Fred listened to our needs and situation, crafting a great package. He kept us informed and supported our timeline without pressure. Troy was friendly, knowledgeable, and made the installation stress free. His handover was extensive and made it so easy. If you want a swim spa, then Fred and Troy are the team you must see. Excellent people.
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